FAQ
Frequently Asked Questions
❶ Do you accept commissions?
Yes, commissions are currently open.
For detailed information about commission types, process, pricing, and scope,
please visit the Commission page.
❷ How will artworks be shipped?
All original oil paintings and fine art prints are shipped unstretched and rolled in protective tubes.
This method helps reduce the risk of damage during international shipping and customs handling.
❸ Do you offer free international shipping?
Yes. We offer free worldwide shipping on orders over USD $200.
❹ Return & Refund Policy
• Original paintings & fine art prints
Due to their one-of-a-kind or limited nature, returns and refunds are not accepted.
• Jewelry pieces
Returns and exchanges are accepted.
Return shipping costs are the responsibility of the buyer.
❺ What do I receive by subscribing to the newsletter?
New subscribers receive 10% off their first order.
You will also receive one artist letter per month, which may include:
• Recent works and studio updates
• Previews of upcoming artworks
• Creative thoughts and process notes
• Holiday greetings (major holidays only)
I respect your inbox — only one email per month.
❻ Processing & Shipping Time
All orders are typically prepared and shipped within 3–7 business days.
Original artworks are carefully packaged to ensure safe international delivery.
Processing times may vary slightly during holidays or peak periods.
Tracking numbers are provided for all orders.
❼ Which shipping carriers do you use?
International orders are shipped via SF Express International or 4PX,
depending on the destination, artwork size, and shipping requirements.
Final delivery is handled by local postal services or partner carriers.
❽ How can I contact you?
For any inquiries regarding artworks, commissions, or orders,
please contact me via email:
❾ Will the colors look exactly the same as on screen?
Due to differences in screen settings,
colors may vary slightly from what you see on your display.
❿ Are the artworks signed and dated?
Yes. All original oil paintings and fine art prints are signed and dated by the artist.